Signposting to Mental Health and Wellbeing Support

Here you can find a range of different support services to help support with Mental Health and Wellbeing
To see what we offer at WSS please see our Mental Health and Wellbeing page

Local Support

No Limits

No Limits is a charity offering free and confidential information, advice, counselling, advocacy and support to children and young people under the age of 26 in Southampton and Hampshire. Young people can come to No Limits for free support on a wide range of issues including housing, homelessness, debt, employment, relationships, sexual health, mental health and substance use. Support is offered at the No Limits Advice Centre in Central Southampton, through outreach work delivered in schools and colleges across Hampshire, in the Emergency Department at two Hampshire hospitals and virtually via phone, email, web chat and Zoom.

If you’re aged under 26 and need to talk to someone in confidence, about any issue you might have, get in touch.

Visit our Advice Centre, call: 02380 224224, email:

Or talk to a youth worker via webchat.

Yellow Door

Yellow Door are a long-standing local charity – starting 35 years ago as a Rape Crisis service and expanding over the years to offer a range of prevention and support interventions to those affected by domestic abuse and related harmful practices. They work with all ages & genders and are proud to say the quality of their work has been recognised at national and international level because of the outcomes they achieve & the feedback they get from their service-users

They offer a wide range of specialist therapeutic, support & prevention services to anyone at risk from or affected by domestic abuse, sexual violence/abuse or other forms of interpersonal harm.

Yellow Door also offer a Gender Identity Therapeutic Service. They provide a safe and supported thinking space for Children, Young People and Families when a child or young person is experiencing confusion, distress or interpersonal difficulties related to gender.

National Support


A free online wellbeing community for young people offering resources and free, safe and anonymous support and counselling. Fully moderated forums and self-help materials available. Help is accessed through live chat or text message (12 noon – 10pm weekdays and 6pm-10pm weekends). Young people can contribute to magazine articles published on Kooth. No referral needed. Children can access the support independently by clicking on the link below. They also have other features children and young people may find helpful, such as a journal to help track mood changes and identify behaviours and events that make them feel good or less positive. There is a goal setting feature, to create and track progress.


For anybody struggling with feeling lonely, anxious, depressed, suicidal, worried or stressed. Trained volunteers reachable 24/7 by texting ‘SHOUT’ to 85258. This is a free (it won’t appear on their phone bill), confidential, anonymous service.

Young Minds  

Access to online mental health support. If in need of urgent help, text YM to 85258, where a trained volunteer can help. You can also click the ‘Use Crisis Messenger’ button on the link below. This is an anonymous and confidential service but if the person you are talking to believes that you are at risk of harm, they will pass your details on in order to get you the help you need.


A free advice and guidance service offering dedicated one-to-one support for young people aged 11-25. Young people in six counties can access support for a wide range of issues, including housing, wellbeing, sexual health and substance misuse.

01252 346105

Faith And Culturally Sensitive Support

Muslim Youth Hotline – MYH

The Muslim youth Hotline offers faith and culturally sensitive support by phone, live chat, WhatsApp or email.

They offer non-judgemental, confidential support 7 days a week, 365 days a year including bank holidays and Eid.

0808 808 2008 Calls are FREE 4pm – 10pm, Mon-Sun.

Talk to them confidentially online:

Email them on

Sikh Helpline

Established over 25 years ago, The Sikh Helpline has developed itself to be a trusted point of contact for members of the community in dealing with a range of issues, especially those linked to cultural and social taboos. The Sikh Helpline is a free professional and confidential telephone counselling and email inquiry service, available 24 hour a day, 7 days a week.  Founded over 20 years ago and is the only registered charity of its kind, entirely funded from donations of our supporting.  The Sikh Helpline (SHL) works independently according to its own policies and mission statement and in close collaboration with third party agencies to ensure service users are signposted to receive the support needed as required.

The services of Sikh Helpline are available to any individual regardless of age, gender, race/culture, physical and mental disabilities, religion, sexual orientation, nationality, class or status. Our service is one of listening and we aim to assist anyone in need of emotional support, guidance and advice on a one-to-one basis with various issues, including but not limited to:

  • Bullying and Racism
  • Substance Abuse (including Smoking / Drinking / Drugs)
  • Domestic Violence and Abuse
  • Depression and Mental Health Issues.
  • Relationship Issues
  • Grooming Awareness Campaign
  • Discrimination within the work place
  • Problems at school or home
  • Issues regarding Articles of faith
  • Child abuse (sexual, physical or emotional)


The Sikh Helpline is able to assist by:

  • Offering family mediation and support (to work with families to overcome cultural taboos and social barriers);
  • Supporting victims through counselling;
  • Mindfulness based intervention for depression, anxiety, anger management and substance abuse;
  • Self-development and empowerment based support;
  • Identify safe houses where necessary; and
  • Sign posting to external reputable support services where appropriate.

03000 3000 63

07999 0043 63


Breakout Youth

Breakout Youth is an independent charity (no. 1180296) based in Hampshire and the Isle of Wight. They offer a confidential support service for young people aged 11 to 25, who are lesbian, gay, bisexual, transgender, questioning or unsure of their sexuality or gender identity.


Young people who identify as LGBTQ+ or are unsure often feel isolated and alone with their sexuality or gender identity. At Breakout Youth, they will find a group of likeminded young people that they can socialise with safely. They’ll also find help with those feelings of isolation or confusion. They run confidential youth groups based in Southampton, Romsey, Basingstoke, Andover, the New Forest and the Isle of Wight.


Supports transgender, nonbinary and gender diverse children and young people.

Support For Children & Young People who Self Harm

Alumina, formally SelfharmUK

Free online self-harm support for 11-19 year olds.

Alumina is a free, online 7-week course for young people struggling with self-harm. Each course has up to 14 young people, all accessing the sessions from their own phones, tablets or laptops across the UK. The courses take place on different evenings of the week and are run by friendly, trained counsellors and volunteer youth workers. You don’t need an adult to refer you or sign you up, and no-one will see or hear you during the sessions – you’ll just join in via the chatbox. Alumina want to help you to find your next steps towards recovery, wherever you are on your journey.

Is Alumina right for you?

Are you…

  • 11-19 years of age?
  • Living in the UK?
  • Someone who self-harms or worries they might?
  • Looking for support but not wanting to do it face to face?
  • Wanting to move towards a life free from self-harm?

If so …

Alumina could be a helpful step forward.  If you sign up they’ll begin a conversation over email to work out if it might be a good fit – and you can ask them any questions you have. The only rule they have in Alumina is that we don’t talk about suicide in the groups. If that’s something you are struggling with thinking about they recommend getting in touch with their friends at Papyrus who are better equipped to support you.

Coping with Self-harm: A Guide for Parents and Carers

Developed by researchers at the University of Oxford, this guide includes information on the nature and causes of self-harm and how to support a young person for parents and carers.

No Limits – Safe Haven

Their Safe Havens offer crisis support services for young people who are experiencing difficulties with their mental health and who need access to out of hours emotional and practical support.

They offer online, telephone and open-access sessions for you to talk to someone in confidence about any crisis you may be going through. Their Youth Workers will support you in a safe space, help you to make positive changes with your mental health and well-being, as well as signpost you to other sources of support.

If you would like to get help from their Safe Haven service, you can phone any of their Safe Haven teams or complete their online form and a member of the No Limits team will be in touch.

Support for children and young people in Southampton aged 11-25 who are experiencing difficulties with their mental health and who need access to out of hours emotional and practical support.

Safe Haven Southampton is currently providing an online, telephone and face-to-face service. Youth Workers are available:

Monday: Group drop-in session for 15-25 year olds – 5:30-6:30pm / One to one sessions – 6:30-8:00pm (by appointment only)

Wednesday: Web chat and phone support – 6-8:30pm

Friday: Group drop-in session for 11-14 year olds – 4:30-5:30pm / One to one sessions – 5:30-7:00pm (by appointment only)

Saturday: Web chat support – 10:30am-1pm

To make an appointment for virtual, phone or face-to-face support, please phone: 07918259365

Support for Children & Young People who have thoughts of Suicide:


PAPYRUS Prevention of Young Suicide is the UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.

PAPYRUS was founded in 1997 by a group of bereaved parents, who had each lost children to suicide. Their founding parents shared core beliefs that suicide is preventable, and that those with lived experience of suicide have a valuable and unique contribution to make to the wider conversation around suicide.

Since then, PAPYRUS has grown into a UK-wide charity with offices in north west England, south west England, West Midlands, London, Northern Ireland, north Wales, south Wales, and Scotland.

Today, they are a leading youth suicide prevention charity in the UK. Their suicide prevention helpline, HOPELINE247, is staffed by trained suicide prevention advisers, who work with young people – and anybody concerned for a young person – to help keep them safe from suicide. HOPELINE247 is a free and confidential call, text and email service, which is available 24 hours a day, every day of the year (weekends and bank holidays included).

Call – 0800 068 4141

Text – 07860 039967

Email –

Bereavement Support

Simon Says

Simon Says supports Hampshire young people up to the age of 18 years who have a significant person in their life who has died or is dying.

Support Line Number: 023 8064 7550

Winston’s Wish

Winston’s Wish is a charity that helps children, teenagers and young adults (up to the age of 25) find their feet when their worlds are turned upside down by grief.

Through information, on-demand services, bereavement support and counselling, they support young people across the UK to understand their feelings, process their grief and find ways to move forward with hope for a brighter future. They also help the adults who are caring for young grieving people including parents, school staff and healthcare professionals.

Call them for free on 08088 020 021 between 8am-8pm, weekdays.

Email them on

Child Bereavement UK

Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies. They support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.

They offer free, confidential bereavement support for individuals, couples, children, young people, and families, by telephone, video or instant messenger, wherever you live in the UK. They also offer face-to-face support from a number of locations.

They welcome families and individuals of any gender or gender reassignment, marital or civil partnership status, disability, race, religion, faith, belief, or sexual orientation.

They will endeavour to source interpreters / BSL interpreters where needed / possible.

Children & Young People with Eating Disorders:


Beat are the UK’s eating disorder charity.  Founded in 1989 as the Eating Disorders Association, their mission is to end the pain and suffering caused by eating disorders.

Their national helpline exists to encourage and empower people to get help quickly, because they know the sooner someone starts treatment, the greater their chance of recovery. People can contact them online or by phone 365 days a year. They listen to them, help them to understand the illness, and support them to take positive steps towards recovery. They also support family and friends, equipping them with essential skills and advice, so they can help their loved ones recover whilst also looking after their own mental health. And they campaign to increase knowledge among healthcare and other relevant professionals, and for better funding for high-quality treatment, so that when people are brave enough to take vital steps towards recovery, the right help is available to them.

The work they do means that every year lives are saved, families are kept together, and people are able to live free of eating disorders.

Their helplines are open 365 days a year from 1pm – 9pm during the week, and 5pm–9pm on weekends and bank holidays.

0808 801 0677

Support For Parents/Carers


Accepts self-referrals from adults registered with a GP in Dorset and Southampton city. Please note this service is for adults aged OVER 18 ONLY.

They offer talking therapy for common mental health issues. So, if you are feeling down, worried or stressed they can help. Sometimes symptoms like the ones below can happen because of our mental health.

  • Trouble concentrating
  • Worrying and feeling stressed
  • Feeling sick, dizzy, heart beating fast
  • Changes in sleeping and eating
  • Losing interest in things you enjoy
  • Feeling bad about yourself

They also offer treatment for people whose mental health is affected by a long-term health condition like:

  • Diabetes
  • Stroke
  • Chronic pain
  • IBS


Accepts self-referrals from those AGED 16 AND OVER, who are registered with a GP in specific areas of Hampshire.

italk provides free treatment to people suffering from common mental health problems including depression, anxiety and stress.  italk is the Improving Access to Psychological Therapies (IAPT) service for most of Hampshire. They’re a partnership between Solent Mind and Southern Health NHS Foundation Trust.

They support people to improve their mental wellbeing through education, guided self-help tools and evidence-based talking therapies.

They’re a primary care service, which means they work alongside GPs to help people to recover from the most common mental health problems like anxiety, depression, OCD, PTSD and phobias.

Weston BREW Coffee Morning

What is it?


Relationships, and



Here at Weston Secondary School we understand how wonderful yet challenging parenting can be.  We are here to support you and your child(ren).

Every Monday Weston Secondary School runs ‘Weston BREW Coffee Morning’ from 9 until 10am at Weston Adventure Playground (The Venny), Kingsclere Ave, Southampton SO19 9JT.

If you’re unfamiliar with the area ‘The Venny’ is situated around the back of Canberra Towers, on the left near the entrance to the West Woods.

Every Monday you are welcome to come along and chat with Mrs Brown, our Mental Health & Wellbeing Lead, as well as meet other families.

Some weeks have a specific focus, but every week is about providing an informal, safe space in which we can work together to support our children. Tea, coffee and biscuits are provided.